Running an Airbnb management business means juggling bookings, cleans, linen, maintenance and guest support – and for Adam in the Chilterns, technology is what makes it all manageable.
Services provided
Adam runs a fully managed, hassle-free Airbnb management service for property owners in the Chilterns. As he explains, “Pass The Keys is a wonderful award winning service. We are completely hassle free and offer a fully managed service.”
For his clients, that means he and his team handle:
- Everything from professional photography, to creating and managing the platform listings.
- The professional cleaning and hotel premium quality linen.
- Dynamic pricing – “we don’t just price it and leave it. We price on a daily basis to attract and be competitive in the market.”
- 24/7 guest support
- Ongoing maintenance, including furnishing, decorating, and small renovation projects.
How technology streamlines his business
Running a short-let portfolio involves a lot of moving parts, and Adam is clear that “naturally, there are many processes involved in this business, many tasks and lots of admin that needs to be done on a daily basis.” The difference for him is the bespoke tech Pass the Keys provides.
“The technology being the main drive behind Pass The Keys helps streamline our operations. It really helps automate all the many processes that go on daily.”
When a new booking comes in, “we have a cleaning schedule that is set up behind the scene automatically that informs our cleaners on a beautifully made application for our providers.” Cleaners then “provide photos, which are then passed on to the actual client and the property owner, to make sure their property is still looking outstanding from when it started.”
On top of that, the client portal lets owners see what’s going on in the property. They can see the bookings come in, the occupancy levels, and their revenue as well.
Goals for the future
Adam has a clear vision for his business:
“My long term goals at Pass The Keys are to become the go to property management company in the Chilterns and Buckinghamshire. We’re already on track for that.”
To get there, he’s leaning on both the technology and the central team. The systems he uses every day “streamline and automate” the many tasks and admin involved and “make it a lot easier,” freeing him up to focus on growth and service.
At the same time, the ongoing support that Pass the Keys HQ provides is invaluable, especially the marketing and sales support which, as Adam says, “really helps me focus on what I’m good at.”
With tech powering operations and HQ driving demand, Adam is well positioned to become the go-to short-let management company in his area.
If you think that Pass the Keys’ franchise opportunity could be for you too, request your free information pack here.